Hello and welcome to servicejunkie!

In my view the only important thing about design is how it relates to people and this belief lies at the heart of everything I do as a designer.

My focus is to work within your organisation to facilitate the design thinking process, using my skills and my experience to help you discover opportunities for making the service you offer more useful, usable and desirable to your customers.

I will guide you through the participatory tools, methods and approaches of Service Design to creatively engage your team through the phases of collectively identifying, understanding and creating opportunities to serve your customers better.

A more strategic approach ensures that all the available knowledge, skills and resources in your organisation and outside it can be aligned to create new forms of value for your business and the customers that you serve.

If you’re interested in learning more, please contact me.